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Contact

The form goes straight to the firm; you can also call or email us. For a specific answer from the outset, tell us what you sell, on which channels, to which countries and whether you hold stock outside Spain. We can assist you in Catalan, Spanish, English and German.

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Basic information on data protection. Controller: Ticdat Consulting, S.L. Purpose: to deal with your request. Rights: to access, rectify and erase your data, and the other rights explained in the privacy policy, by writing to hola@ticdat.com. More information in the privacy policy.

The details not marked as optional are needed to deal with your request: without them we cannot process it.

What to include in your first message

With these four details we can tell you which obligations you already have, which may arise and what the scope of the work would be.

  • What you sell, and whether you trade as self-employed (autónomo) or through a company.
  • Which channels you use: Amazon, eBay, Zalando, your own online shop or others.
  • Which countries you ship to, and whether you sell to consumers, to businesses or to both.
  • Where your stock is held. This is the detail that changes the answer most.

If you have already filed returns for previous years, also tell us when you started selling and which firm currently keeps your accounts. The work is described on the page for Amazon and European sellers, and how we charge on the pricing page.

Phone, email and address

  • Phone: +34 872 20 69 74
  • WhatsApp: +34 872 20 69 74 (the same number as the phone). Messages are read and answered by a person from the firm; the only automatic part is the notice confirming that your message has arrived.
  • Email: hola@ticdat.com

Opening hours: Monday to Friday, 9:30 to 16:30 (Madrid time). You can also write to us on WhatsApp outside those hours; we will reply during opening hours.

Ticdat Consulting, S.L.
Carrer Riera Garrap, 37
17007 Girona
Spain

The service is usually provided remotely. If you would rather come to the office, please book an appointment within opening hours.

If you are already a client

Your access to the platform is at ecomverify.com, by Verify Solutions, S.L. There you can check your sales, the calculated VAT and your archived documents. For tax returns, bookkeeping or a request you have received from the tax authorities, your point of contact is the firm: by phone or email.

Shall we start?

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